Attention podcast lovers! We’re excited to share insights into a recent episode of The Trades Podcast that features Travis Maupin, co-owner of Heaven’s Best Carpet Cleaning San Diego CA.
The Beginnings of Heaven’s Best San Diego
In 2003, Travis and his brother Aaron embarked on a mission to redefine cleanliness in homes and businesses in the San Diego area. Heaven’s Best San Diego started as a franchise, and over the past two decades, has become synonymous with quality carpet cleaning services. Our expertise extends beyond just carpets to upholstery cleaning and floor cleaning for a number of different floor types.
Expanding Horizons
During the conversation, Travis shared how we grew to service such a large area. Originally only serving Chula Vista, Heaven’s Best San Diego now serves all of the greater San Diego area up to the 56 – including El Cajon and North San Diego.
Curious about how we plan to continue to grow? Travis explained that while our focus has primarily been on residential work, we’re always looking to expand our commercial services, ensuring we cater to a broader clientele.
Navigating Through a Pandemic
The COVID-19 pandemic presented unforeseen challenges for businesses, and Heaven’s Best San Diego was no exception. Travis shared how we faced a decrease in work at the start of the pandemic, but our resilience saw us through. A few months later we were back on track, continuing to serve customers.
The Heart of Our Business: Customer Satisfaction
At Heaven’s Best San Diego, customer satisfaction is at the core of our success. Travis emphasized the importance of our employees delivering exceptional customer service – it’s an essential part of our promise to our customers.
From Finance to Clean Floors
Travis didn’t start out planning to be the owner of a carpet cleaning company. Having earned his finance degree in college, he initially pursued a career in the financial sector. However, fate led him to co-found Heaven’s Best Carpet Cleaning San Diego with his brother, changing his path to one of entrepreneurship.
Lessons Learned and Insights Gained
This conversation offered more than just insights into the history and operations of Heaven’s Best San Diego; it provided a glimpse into the spirit of a successful business. Adaptability, a relentless focus on customer satisfaction, and a willingness to evolve are fundamental to our success.
Travis’s dedication and passion are nothing short of inspiring. It’s a reminder that in any industry, hard work, customer-centricity, and adaptability are universal keys to success.
We hope this blog post has offered you a deeper understanding of the carpet cleaning world and the incredible journey of Travis Maupin and Heaven’s Best Carpet Cleaning San Diego CA. To listen to the full episode of this podcast. Click here.
